Silk Tour as DMC partner in Central Asia
We provide the full support to charter operators; internet based Tour Operators as well as FIT, Group & MICE specialists on the following domains:
- Selection of accommodation of all categories (from budget units to executive deluxe hotels, as well as guesthouses and yurts) at most competitive conditions.
- One of the greatest “Bad Bank” in Uzbekistan and Central Asia (contracting thousands of rooms all over the destinations of our network).
Contracting / Product
- Long experience and know-how in this field.
- Tailor made solutions to cover any kind of operation (charter chains, FIT packages, special groups, conferences, etc.)
- Benefitting from the major traffic and volume of clients, strong negotiation power and high performances in purchasing beds at the best rates even lower than the international groups.
In the contracts between Silk Tour and our customers the following are the basic features:
- Competitive prices
- Allocation with short releases
- Strong Early Booking discounts and benefits, aiming to stimulate sales before the season’s start
- Privileged children’s policy
- Secured room availability during high season without any risk for our partners
- Yield management
- Maximization of the load factors of our principles
- Promotional rooms with special conditions for certain arrivals that additional support is required.
- Seasonality that meets the needs of the origin market of the tour operator.
- Substantial “Added Value” included in the contracted rate.
- Our Reservations Dept. consists of a skilled team, having knowledge of the product and the needs of every Tour Operator.
- Personal approach: every Tour Operator has a specific reference person within the Reservation team and the Reservation Call centre is available 24/7 all year round to reply to any queries of special requests.
Last Minute & Yield Support
- Weekly special offers in accommodation of all classes.
- Being in contact with our charter operating partners and having up to date information about the available seats, we produce specific offers assisting them to fulfill committed charter seats.
- Providing partner tour operators with extra allocation & shorter release, according to their specific needs in order to increase both sales and competitiveness in their markets.
Our company is one of the strongest providers of transportation in Uzbekistan and Central Asia. Our fleet which is used for airport transfers and excursions, as well as group handling consists of luxury owned and leased busses as well as mini-busses and sedans driven by experienced and tourism educated drivers. They are all in compliance with the latest quality and safety standards and are equipped by the latest audio visual equipment.
Groups & Incentives
Within our company, thre us an incorporated independent Department, specialized in organization of leisure groups and MICE. Our team consists of multilingual and dynamic professionals, having an extensive experience and knowledge of all aspects of tourism and an in-depth understanding of the destination of Central Asia, its local facilities and services on offer. They are dedicated to cater any requirement with the most flexibility for any custom designed package regardless the size of the group (from small special interest groups to extended conferences) in order to meet any group specification and budget restriction. We emphasize on creativity, cost-efficiency, and excellence in designing, planning and implementing outstanding group travel, corporate meetings, incentives and special events.
Throughout the years we have built up a vast network of reliable local suplliers and associates with whom we have strong strategic partnerships: we work closely with more than 150 hotels, all types of dining venues, activity providers, venues, licensed guides etc. … all over Central Asia.
Our areas of services range from but not limited to:
- Special interest group tours (history, culinary, agricultural, sports, religious & spiritual, nature, walking, hiking, golf, etc.)
- Corporate meetings & incentives
- Conferences (including audiovisual & technical equipment sourcing, banqueting, venue décor etc.)
- Event management
- Team building activities
- Product launches & oresentations
- Gala dinners
- Themed events
Our clients base includes top companies in the sectors of fashion houses, telecommunications, air companies, mass media, banking, insurance and tour operators.
In the field of leisure groups we are cooperating successfully with well-established group tour operators, providing them exclusive tailor made designed programmes all over Central Asia.
The guarantee of our services is attributed to our creativity, consistent professionalism, the high standard of our services, tailor made products, attention to detail and final touch that makes each programme a unique experience for the participants.
Air & Train Ticketing
We have a dedicated department for air & train ticketing. This department is an accredited member of IATA, certified agent of Uzbekistan Airways and Turkish Airlines, that gives us priority in booking of the seats. We are major partner with Uzbekistan Railways, meaning we can purchase tickets and seats on their trains well ahead of competition.
A full excursion programme set-up in all major languages, consisting of excursions for all interests, adjusted to the feature of every market. Excursions, jeep trips on deserts and daily bus trips are guided by skilled and experienced guides and aim to cover every aspect of interest in each region.
Apart from the “classical” excursions based on history and natural beauty of the country. Silk Tour offers its travelers the opportunity to discover the sample of the ethnic and traditional legacy of Central Asia, through completely tailor made products.
Interactive excursions allow clients to participate in local cooking, wine producing and tasting, pottery manufacturing, bread baking, folklore dancing, donkey & camel rides, living in yurts and much more.